FAQ

 

FREQUENT ASKED QUESTIONS

HOW MANY PEOPLE CAN PLAY?
You can play from 2 to 8 people. If you are more then 8 persons, you may divide into two groups and play in separate rooms.
HOW MUCH TIME I CAN HAVE TO ESCAPE?
You have an hour to solve all the riddles and find the solution to get out of the room. It's recommended to get here at least 10 minutes before, so we can explain you the rules of the game.
CAN I ASK FOR HELP?
Yes, but just one help during the whole game.
IS THERE AN AGE LIMIT?
Minors of 10 should be supervised by an adult or a group of adults, because the riddles are not very easy and may take quite a bit of time to get on with the game. In absence of an adult, our “Lost Space” team will provide for free a member from the staff in the room to help and check out everything. There is not a limit maximum of age.
DO YOU REALLY LOCK US IN A ROOM? IS IT DANGEROUS?
Yes, you will be locked up, but there is absolutely no danger, because we'll provide you with your personal walkie talkie to keep in touch with us; besides, you are supervised by our control cameras inside the room.
WHEN THE GAME IS FINISHED HOW DO WE GET OUT?
If you want to finish before the game ending or you didn't have enough time to accomplish the mission, we will immediately open the room.
HOW CAN I PAY?
You may pay by cash or credit card as soon as you arrive to the reception.
DO I HAVE TO BOOK?
Booking up is necessary only if you don't want to wait for your turn if there is another group before yours. You can call the reception at the following number: 055 0944160.
IN WHICH LANGUAGE CAN I PLAY?
The rooms and stories are available in italian, english and chinese.
WHAT CAN I DO IF I'M LATE?
If you are late, it's necessary to inform immediately the recepton, so the room will be booked up for you up to 10 minutes.