FAQ

FREQUENT ASKED QUESTIONS

You can play from 2 to 8 people. If you are more then 8 persons, you may divide into two groups and play in separate rooms.
You have an hour to solve all the riddles and find the solution to get out of the room. It’s recommended to get here at least 10 minutes before, so we can explain you the rules of the game.
Yes, but just one help during the whole game.
Minors of 10 should be supervised by an adult or a group of adults, because the riddles are not very easy and may take quite a bit of time to get on with the game. In absence of an adult, our “Lost Space” team will provide for free a member from the staff in the room to help and check out everything. There is not a limit maximum of age.
 
Yes, you will be locked up, but there is absolutely no danger, because we’ll provide you with your personal walkie talkie to keep in touch with us; besides, you are supervised by our control cameras inside the room.
 
You may pay by cash or credit card as soon as you arrive to the reception. You can also pay with Satispay.
 
Yes, booking is mandatory. You can book by calling this number: 055 0944160. You must arrive 10 minutes before the reservation time.
 
The rooms and stories are available in italian, english and chinese.
 
In case of delay it is necessary to notify the reception immediately. In case of delays of more than 10 minutes, during very busy days, we cannot guarantee the entire 1 hour duration of the game